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Our History

A History of Growth and Trust

Universal Exchange Center, a prominent foreign currency exchange and remittances business, officially commenced operations on April 8, 2006, in Dubai, United Arab Emirates. Registered and regulated by the Central Bank of the UAE, the company secured a premium “C” category license, enabling it to offer a comprehensive suite of financial services. This license authorized Universal Exchange Center to engage in

    Foreign Currency Exchange: Facilitating the buying and selling of various global currencies for individuals and businesses
    Remittance Operations: Enabling the secure and efficient transfer of funds both within the UAE and internationally
    Import and Export of Bank Notes: Managing the physical movement of currency to ensure adequate supply and meet market demands
    Wages Protection System (WPS): Providing a secure platform for businesses to process and disburse employee salaries in compliance with UAE regulations

Early Years and Rapid Growth (2006-2010)

From its inception, Universal Exchange Center adopted a customer-centric approach, prioritizing efficient service delivery and building strong client relationships. This focus quickly established the company as a reputable and trusted institution within the competitive UAE exchange market. The company’s initial strategy likely involved establishing a strong presence in key locations within Dubai, attracting a diverse customer base including individuals, small businesses, and larger corporations. Leveraging expertise in foreign currency trading and offering a diversified range of remittance products, Universal Exchange Center experienced rapid growth.

Expansion and Diversification (2006 - Present)

Universal Exchange Center continues to be a trusted provider of Remittance, Currency Exchange, and WPS services, dedicated to providing competitive rates, secure transactions, and exceptional customer support. The company has seen steady annual growth in outward remittance and currency exchange WPS business, averaging around 2000 transactions a day. With a branch network of 7 branches employing around 100 employees who cater to more than 60,000 transactions a month. Building on its initial success, Universal Exchange Center has pursued a strategy of expansion and diversification, including:

Expansion and Diversification (2006 - Present)

2011 - Sharjah

Sharjah: Shop: 5/11, Rolla Building, Near Rolla Mall, Al Arooba Street, Sharjah – UAE

2018 - Ajman

Ajman: Shop No.16, Khalfan Building, Industrial Area-2, Lucky Round About, Ajman, UAE

2018 - Abu Dhabi

Abu Dhabi: Shop No.41, M3/7-SH41, Near NBQ Bank, Musaffah Industrial Area, Abu Dhabi, UAE

2020 - Al Quoz

Al Quoz: Shop No.6, Ground Floor, Hassan Ali Ali Bhai Muhammad Ali Bldg., Opp: Gift City, Al Quoz Industrial Area-3, Dubai-UAE

2020 - Al Jurf

Al Jurf: Shop No.20, Dana Complex, Opp: Lucky Center, Jurf Industrial Area-1, Ajman, UAE

2020 - Al Muhaisnah

Al Muhaisnah: Shop No.2 & 3, Ground Floor, Abdul Aziz Ali Abdulla Building, Near Gift City, Al Muhaisna Industrial Area – 2, Dubai-UAE

    Technological Advancements: Investing in technology to enhance operational efficiency, improve customer experience, and offer accessible platforms to conduct transactions
    Strategic Partnerships: Forming alliances with banks, financial institutions, and other businesses to expand our service offerings and market reach
    Focus on Compliance and Regulation: Maintaining strict adherence to regulations set by the Central Bank of the UAE and adapting to evolving regulatory landscapes

Key Strengths and Achievements

    Regulatory Compliance: Operating under the strict regulatory framework of the Central Bank of the UAE has instilled trust and confidence in the company:
    Customer-Centric Approach: The company’s commitment to efficient service and strong customer relationships has been a key driver of its success:
    Diversified Product Portfolio: Offering a wide range of financial services has enabled the company to cater to a diverse customer base:
    Strong Market Presence: Achieving a substantial monthly business volume demonstrates the company's significant presence and influence in the UAE exchange market:

Looking Ahead

Universal Exchange Center is positioned for continued growth and success in the dynamic financial landscape of the UAE. By continuing to prioritize customer needs, embracing technological advancements, and adapting to evolving market conditions, the company can further solidify its position as a leading provider of foreign currency exchange and remittance services. The company's future strategy could also involve exploring opportunities in emerging markets and adopting innovative financial technologies to enhance its service offerings and reach a wider audience.